viewLinc Errata and Service Update Guide

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13 
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13 
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.20
• 9.22 
• 9.24

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.20
• 9.22 
• 9.24

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.20
• 9.22 
• 9.24

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.20
• 9.22
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.20
• 9.22
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.20
• 9.22
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13 
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.20
• 9.22 
• 9.24

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.20
• 9.22 
• 9.24

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.20
• 9.22 
• 9.24

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.20
• 9.22
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.20
• 9.22
• 9.24

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.20
• 9.22
• 9.24

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.20
• 9.22 
• 9.24

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.20
• 9.22 
• 9.24

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.20
• 9.22 
• 9.24

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.20
• 9.22
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.20
• 9.22
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.20
• 9.22
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13 
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13 
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13 
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.24 

• 7.2 (Step 1 only)
• 7.6*
• 9.2
• 9.3
• 9.4
• 9.9 (if Email used)
• 9.10 (if SMS used)
• 9.11 (if Voice used)
• 9.12 
• 9.13
• 9.24 

Section 9.11, Step 2, Instructs the tester to verify that the Alarm Notification Template "Voice ANT" (detailed in Table 9.11-b) is configured as "Send to Group: Everyone". This configuration may not be allowed on systems with large numbers of users in the Group "Everyone". The recommended work-around is to use the Group "IQOQ Protocol", as it typically only has few members.

Section 9.23, Step 12, If this test is done with an AP10, and the RFL100 used for testing connects to a different AP10, the host communication alarm will not be seen on the specified alarm report. 

Section 6.2.1, Execution Guidance: the 3rd bullet point, "Calibration Verification", is no longer valid in this section and should be deleted.

Section 7.6, Software Installation Verification, steps 8-11: The Expected Results of these steps is to see the service status as "Started".  However, in Windows 10 these services show as RUNNING, not as STARTED. 

Section 9.11, Voice Message Alarm Notification Verification: Table references in steps 1, 2, 5, and 14 incorrectly refer to Tables with the prefix 9.10.  All tables referenced in these steps should have the prefix 9.11.

Section 9.1.16, Notification Escalation Verification: the title of this section is correct, but the content is incorrectly a duplicate of an earlier section (9.1.11) and not applicable in this section.

Sections 9.3, 9.6, 9.7, 9.17, 9.18: the passwords “TEST”, “test”, and “CUSTOM” need to be changed in the sections listed below. Some of the sections below also require corrections to certain references to step numbers and a parameter addition.  

• Section 9.3 User Creation and Password Verification: 
  • Prerequisites/Guidance: change “steps 9 through 12” to “steps 8 through 11”
  • Table 9.3-b: add parameter “Must change password at login” set to “No”; change password “TEST” to “Test123!”
  • Step 4: change password “TEST” to “Test123!”
  • Steps 3 and 5: change password “CUSTOM” to “Custom51!”
  • Steps 6 and 7: change password “test” to “51Custom!”
  • Step 8: change “steps 9 through 12” to “steps 8 through 11”.
• Section 9.6 Security Rights Verification: 
  • Tables 9.6-a, b, c, d, e, and f: change password “test” to “<any>”
• Section 9.7 Access Permissions Verification:
  • Tables 9.7-a, b, c, d, e, and f: change password “test” to “<any>”
• Section 9.17 Notification Escalation Verification: 
  • Tables 9.17-a, b, and c: change password “test” to “<any>”
• Section 9.18 User Schedule Verification: 
  • Tables 9.18-c and d: change password “test” to “<any>”

Section 9.25 Calculation Verification: the following note needs to be added to the Prerequisites/Guidance information: "This test may require changing the Region settings of the computer used to open the Document #M212107 spreadsheet. For best results, set the Region to “United States”, and set the Regional Format to “English (United States)"

Section 13 Revision History: the document revision history table in is missing the following entry for revision D: "Multiple minor changes to correct and improve test instructions".

Section 9.3 User Creation and Password Verification: step 3, "Verify that the Group Everyone has the right Manage Reports, and has no other rights" should be removed and is not to be executed. The rights are to be verified in section 9.6 Security Rights Verification, step 1.

Section 9.3 User Creation and Password Verification: step 13 is missing the information that it needs to be performed by a user with administrative access.

Section 9.7 Access Permissions Verification: Step 21, result 21a reads 'Access allowed?'. This should instead read  'Access NOT allowed?'. 

Section 9.7 Access Permissions Verification: Step 22, "Verify that the alarm was NOT acknowledged by OQ User D.", should be removed and is not to be executed.

Section 9.23 Host Communication Alarm Verification: Step 6 needs to be amended with the following note: "Disconnecting power to an AP10 may cause this test to fail if there are multiple AP10s on the system".

Hardware IQOQ
M212317

Section 5.1 Basic Risk Assessment: The reference to section 5.1 in document #M212318 is incorrect: the correct section number to refer to in document #M212318 is 5.2.

Section 7.1 Test Plan refers to four (4) sections. This is a typo and should refer to five (5) sections.

No known issues.

Output Device IQOQ
M212320

No known issues.

Section Disclaimers and Prerequisites: The sample interval length information needs to be clarified as follows: "Unless otherwise specified, the procedures in this Protocol assume that devices on the system use a sample interval of five (5) minutes or less. Test discrepancies may occur if longer sample intervals are used."

Section 9.2 Output Relay Test - Command Alarm Notification Verification: the following entry needs to be updated to the following to reduce: "This test section should be executed once for each output relay connected to the system. This form may be duplicated as necessary.". Testing one relay is sufficient for this test phase.

Section 9.3 Signal Tower Activation Verification: the following entry needs to be updated to the following to reduce the testing effort: "This test section should be executed once for each Signal Tower connected to the system. This form may be duplicated as necessary.". Testing one signal tower is sufficient for this test phase.

Probe Replacement IQOQ
M212319

No known issues.

No known issues.

Section 7.2  viewLinc System Identification: The Goal, Rationale, and Prerequisites of this section are incorrect and are not applicable in this section.  However, the test procedure and acceptance criteria are correct, and the test may be successfully executed as written.

Section 9.3 Password Change Verification, step 2 should include instructions to print and attach the Event Log page(s) that contain the events related to this test before executing the step.

Section 9.4 Failed Login Lockout Verification, step 14 should include instructions to print and attach the Event Log page(s) that contain the events related to this test before executing the step.

Section 7.2  viewLinc System Identification: The Goal, Rationale, and Prerequisites of this section are incorrect and are not applicable in this section.  However, the test procedure and acceptance criteria are correct, and the test may be successfully executed as written.

Section 9.4 Failed Login Lockout Verification: step 2 incorrectly reads "As an administrative user, change the password of user nativesec8.". This should instead read "As an administrative user, create the user nativesec8.".

• Section 7.6
• Section 9.2
• Section 9.3
• Section 9.4
• Section 9.11
• Section 9.12
• Section 9.20
• Section 9.23

• Section 7.6
• Section 9.2
• Section 9.3
• Section 9.4
• Section 9.11
• Section 9.12
• Section 9.15
• Section 9.20
• Section 9.23

Full IQOQ
M211911EN-D 
(current version)

Disclaimers and Prerequisites section: Devices using a sample interval of 5 minutes or less may be used for testing.

Section 7.10: If a Vaisala sensor is not assigned a calibration due date from the factory, the sensor Calibration Date Next Due field may be marked “N/A”.

Section 9.4: Step 1. should read, "Access viewLinc and assign the users <newadmin> and custom 5.0 to the group Administrators."

Section 9.11: Step 18, result 18a should record the event ID for Threshold enabled (instead of 'Alarm turned on') in step 6; and result 18c should record the event ID for Threshold disabled (instead of 'Alarm turned off") in step 12.

Section 9.12: Step 18, result 18a should record the event ID for Threshold enabled (instead of 'Alarm turned on') in step 6; and result 18c should record the event ID for Threshold disabled (instead of 'Alarm turned off') in step 11.

Section 9.14, table 9.14-b: 'Alarm on device' does not need to be checked for the 'High' and 'Low' threshold settings (only required for the 'HighHigh' and 'LowLow' threshold settings).

Section 9.16, table 9.16-g: Create a 'Low' threshold of less than 50°C.

Section 9.17, Step 14 reads "Record which user received an email with the message, User schedule alarm." This should instead read "Record which user received an email alarm notification for Location Under Test."

Section 9.20: Step 14, result 14A reads “13b” and should instead read “13a”.

Section 9.24 must be executed using Adobe Reader.  Do not use a browser-based PDF reader.

Section 6.3, Logger Information: The section includes information about logger calibrations carried out by Vaisala. The following changes should be noted:

• Calibrations are no longer performed by Vaisala Canada. 

• Logger calibration certificates should be considered acceptable if they are traceable to a national or international standard.  

Section 6.4, Computer Hardware Requirements and Configuration: The section refers to the hardware requirements of the computer that vLog is used on, but the requirements have not been defined clearly. The computer used to run vLog 4.5 is considered to meet the hardware requirements, if it: 

1. Has one of the recommended operating systems loaded.
2. Can connect with a Vaisala Logger with a USB Port, Serial Port, or Ethernet Connection (requires vNet or Digi device).