Calibrations for continuous compliance

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4

service centers

+120

service experts

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10

regional support teams

Services to enable sustainable and efficient measurements throughout the instrument life-cycle

Sustainability is at our core, which shows in our ways of working and in the products and services we offer. We are committed to improving your processes by developing measurement technologies and instruments with long-term stability and accuracy in mind. The robust instruments, that enable efficiency and quality for our customers, can last for several years when handled and maintained with care. Therefore, we are dedicated to offer calibration and maintenance services and tools, which keep the instrument`s accuracy and performance on a top level throughout its lifetime.

    Accredited ISO/IEC 17025 Calibration

    Regulatory compliance is essential for many of our customers varying from the life science industry to other demanding measurement environments. A high-quality calibration service that is accredited according to ISO/IEC17025 by the world’s leading accreditation authorities guarantees you a certified compliance for best possible measurement in your process. 

    Our global Accredited Service Center Calibration service includes:

    • Functional testing 
    • Traceable calibration to SI units
    • Instrument adjustment to meet its specification when needed 
    • Filter replacement when needed 
    • Calibration certificate with as-found and as-left results 
    • Software update when available
    • Service report 
    • Calibration dates, label and setting update
    • 6-month warranty for the work and used parts

    Are you located in North America? You might be interested in our new Accredited On-Site Calibration Service

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    Standard ISO 9001 calibration

    High-quality production with continuous accuracy is critical in industries varying from chemicals, food, and many others. Vaisala's Standard Calibration service at a Vaisala Service Center is equal to the calibration performed for new Vaisala instruments before they leave the factory. It is a perfect choice when you need to verify that the instrument accuracy matches the original specifications, but you don't necessarily need the proof for regulatory compliance. 

    Our Standard Service Center Calibration service includes:

    • Functional testing 
    • Traceable calibration to SI units
    • Instrument adjustment to meet its specification when needed 
    • Filter replacement when needed 
    • Calibration certificate with as-found and as-left results 
    • Software update when available
    • Service report 
    • Calibration dates, label and setting update
    • 6-month warranty for the work and used parts

    Are you unable to uninstall the measurement unit? Read more about our Standard On-Site Calibration Service for Continuous Monitoring System customers.

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    Calibration Care Agreement

    Our Calibration Care Agreement includes planned calibrations for multiple years. It is the most economical and convenient way to maintain the accuracy of your Vaisala measurement instruments year after year. Therefore, the Calibration Care agreement is a requested choice among customers who have a regular calibration need.

    Our Calibration Care customers enjoy multiple benefits, such as:

    • Fixed pricing without price changes 
    • Priority order handling at the Service Center 
    • Easy return process from Online portal 
    • Vaisala MyLearning license 
    • Free shipping to-and-from Vaisala
       
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    On-site calibration

    Vaisala provides Standard ISO9001 On-site Calibration Services for selected data loggers and instruments used in Continuous monitoring systems. The service is a convenient alternative when the system downtime is not an option. On-site calibrations are always performed by the Vaisala experts and complemented with an official certificate and documentation package.  

    Are you located in North America? You may also be interested in our new Accredited ISO/IEC 17025 On-Site Calibration that gives you the needed work and documentation for regulatory compliance. 

    The Standard ISO9001 On-Site Calibration includes:

    • Visual device inspection
    • Calibration according to your choice using verified equipment 
    • Calibration due date update
    • Calibration certificate
    • Service report
    • viewLinc software check
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    Probe swapping

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    Icon for probe swapping
    Would you like to hear more about probe swapping service? 

    Contact us to get in touch with our service specialists. Together we will assess your needs and find the best solutions for your Vaisala product or system.

    Contact us

    Having your Vaisala instruments calibrated by us simply makes sense

    Serving your needs

    You can select between ISO/IEC17025 accredited calibration and ISO9001 standard calibration. The service is fast and with Vaisala Care agreement you get priority service, fixed prices, and many other benefits. Also a calibration certificate with as-found and as-left results is always included.

    More than a calibration

    In addition to just calibrating, the service includes also adjustment and functional testing of the instrument to ensure that it is working according to our high-quality requirements. Additional services can be done upon your request for most instruments.

    Superior outcome

    As the manufacturer, Vaisala has all the necessary knowhow to ensure that the instruments will meet their original high-quality standards after the calibration. Software updates, configurations, and product upgrades can be easily handled simultaneously as needed.

    Order your calibrations via Vaisala Online Store

    As a manufacturer, Vaisala offers professional Accredited and Standard Calibrations as well as maintenance services. We are able to fulfill all original requirements and the strictest quality standards. Simply return your Vaisala instrument to us and enjoy a stress-free service.​

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    Instrument maintenance and upgrade services

    Vaisala maintenance services ensure that your product performs on a top level and prevent unexpected downtime and costs. Vaisala has a variety of maintenance service options to help customers plan maintenance costs and schedules, release resources to the core business, and enhance system availability. Our maintenance services include both field and service center services, depending on the type of product and customer needs. Vaisala maintenance services are always performed by qualified professionals. Check Maintenance service availability from your local contact person or review options from Vaisala online store.

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    Calibration resources

    Need support?

    Our Service Center and Field Service Teams are near your, wherever you are. We cover your service needs in all regions globally. 

    Have you registered to MyVaisala yet? There you'll be able to

    • Create and follow up your support cases 24/7/365
    • View your service contracts
    • Make a warranty claim
    Select your support channel
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