Life cycle services

for instrument longevity

Minimize total cost of ownership and maximize measurement stability with comprehensive life cycle services

Maximize accuracy, minimize costs – discover Vaisala life cycle services

Vaisala is your trusted life cycle services partner. We support you throughout your entire measurement journey with high-quality services that minimize your cost of ownership and maximize long-term measurement accuracy and stability.

Our services cover every stage of the solution life cycle – from installation and configuration to technical support, factory calibrations, preventive maintenance and upgrades, and long-term care contracts. With all our services, you benefit from vast global expertise delivered at a local level.

Whatever your business drivers or regulatory requirements, you can count on our expert team to provide timely, professional service.

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Vaisala Life Cycle Services hexagon infographic

Service centers

Our service centers in Boston, Helsinki, Beijing, Tokyo and Paris (Saclay) provide services including ISO 9001 calibrations for humidity, dew point, pressure, hydrogen peroxide, carbon dioxide, barometric pressure, and temperature, and ISO/IEC 17025 accredited calibrations for humidity, dew point, pressure, carbon dioxide, barometric pressure, and temperature.
You can purchase calibration services from the Vaisala Online Shop.

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Field services

Our field services experts can visit your site to perform services such as onsite maintenance and repairs by certified experts, delivery of critical spare parts, preventive maintenance or Scheduled maintenance options, and customer training

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Online shop

Buy spare parts and accessories and order calibration and repair services. You can also download return merchandize authorization (RMA) forms or order calibrations under your calibration care agreement.

Visit the Vaisala online shop

Help desk

Do you need help with using your Vaisala products, or to ask about servicing a product under warranty? Email our help desk: helpdesk@vaisala.com

Find your local service partner here.

MyVaisala customer portal

MyVaisala provides you with information on the status of your orders, service requests, or warranty claims. You can also view and download calibration certificates and submit technical support requests.

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Vaisala Life Cycle Solutions

Calibrations

Ensure instrument accuracy with professional standard and accredited calibrations for your Vaisala instruments, performed at a Vaisala Service Center or locally on site, with fast, easy ordering and delivery. We also offer calibration care agreements and a probe-swapping service for greater cost efficiency and peace of mind.

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Maintenance and upgrade

Optimize the performance of your Vaisala products and systems throughout their lifetime. Upgrade your instruments or extend the standard warranty for long-term peace of mind.

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Technical support

Do you have questions about your Vaisala products? Are you looking for technical documentation or calibration certificates or need to make a warranty claim? Contact our technical support specialists for help.

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Training

Professional training will help you get maximum value from your Vaisala products. Vaisala offers product-specific training tailored to your needs. Training can be delivered on site at your premises or online via Microsoft Teams.

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Remote and digital services

The Vaisala Global Data Operations Center team manages Vaisala’s weather observation networks 24/7, 365 days a year.

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Project services

Vaisala provides support throughout the life cycle of your project, helping you to maximize reliability while reducing costs. Our services cover all stages, from planning and installation to acceptance testing and staff training.

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Services tailored to specific product lines

Lifecycle contracts for weather applications

Life cycle contracts are scalable, fit different modes of operation, and can be tailored to specific customer needs.

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Continuous monitoring system services

We offer a broad range of services to support the Vaisala viewLinc continuous monitoring system, from installation and configuration to validation/mapping services.

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Services for process refractometers

Services for process refractometers series PR-23, PR-33 and PR-43. The services include functional testing and calibration, prism replacement or modification, and repairs.

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Xweather subscription services

Review our available resources to find answers to your product-specific questions.

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Would you like to hear more about probe-swapping service?

Probe-swapping service allows you to eliminate the downtime during calibration. Check availability of the service for your Vaisala smart probe in our online shop or contact us. Together we will assess your needs and find the best solutions for your Vaisala product or system.

Contact request to Vaisala Sales

Interested in receiving more information on the life cycle services? - Contact our sales representatives.

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Resources

Customer case

Boston IVF ensures ideal CO2 for embryos in assisted reproduction with Vaisala calibration

Boston IVF provides Assisted Reproductive Technology inlcudng IVF in 28 locations. Boston IVF’s embryo incubators are one of the most important pieces of equipment at their facilities.

Expert article

Why it makes sense to have your instrumentation provider as your calibration partner

Read why professional calibrations performed by the original equipment manufacturer (OEM) will help you get more for your money.

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Video

Greetings from Helsinki service center

Vaisala’s Life Cycle Services are high-quality OEM services that support you throughout your measurement journey.

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Webinar

The power of partnership: Can your instrumentation provider be your life cycle ally?

Join us in the webinar and get equipped with understanding of the benefits of the comprehensive capabilities a reliable life cycle partner can bring to you.

Customer case

Long-term partnership and full lifecycle solution ensure sustainable, reliable environment monitoring for H.Essers

H.Essers has worked with Vaisala to develop a cost-effective, sustainable solution that ensures accurate long-term monitoring while saving time and effort for their staff.

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Webinar

Sensor calibration on-site: how to ensure high-quality measurements

In this 30-minute webinar, you will learn how to choose the best on-site calibration method for your situation.

Webinar

Vaporized hydrogen peroxide sensors: How to maintain measurement quality

In this webinar, we will go over methods and options for calibrating Vaisala’s HPP270 series probes. Maintaining the quality and consistency is the top priority in life science industries because reliable measurements are key to achieving quality targets.

Vídeo

Calibração de CO2 no local em uma incubadora em funcionamento

O engenheiro de aplicação da Vaisala, Nevon Mansour, demonstra como fazer a calibração de CO2 no local em uma incubadora em funcionamento.

Assistir

eBook

Baixe o Guia Eletrônico da Vaisala para verificação pontual e calibração

O propósito deste Guia Eletrônico é ajudar a reconhecer quando a verificação pontual e a calibração no local realizadas com dispositivos portáteis são realmente benéficas e o que considerar para aproveitar ao máximo os procedimentos.

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eBook

Guia de calibração parte 1: Requisitos, serviços e atividades de calibração

Este livro de 34 páginas foi escrito para ajudar os leitores e suas organizações a determinar as atividades mais apropriadas para entender quando a calibração é recomendada e como garantir qualidade de medição continuamente precisa – seja usando serviços de calibração ou estabelecendo um laboratório de calibração interno.

Download eGuide on calibration in practice

This 31-pager serves as a generic introduction to calibration. We discuss the rationale behind calibration, and the factors that affect the need to calibrate.

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